Terms and Shipping Policies
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.
During high-volume periods or new launches, processing times may be extended slightly—but we promise it’s worth the wait.
Shipping Rates & Delivery Times
We currently ship worldwide. Shipping costs and delivery times are calculated at checkout and may vary by location.
Estimated Delivery Times:
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Standard Shipping (Domestic): 3–7 business days
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Express Shipping (Domestic): 1–3 business days
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International Shipping: 7–14 business days
Please note: Customs delays may impact international delivery times.
Shipping Confirmation & Tracking
Once your order ships, you'll receive a confirmation email with tracking details. Please allow 24–48 hours for the tracking link to update.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us at [support@lemijewelry.com]. We’ll work with the carrier to resolve the issue. LEMI is not responsible for packages marked as delivered by the carrier but not received.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery on unworn, unused items in their original packaging.
To initiate a return, visit our Returns Portal or email us at [returns@lemijewelry.com].
Note: Shipping costs are non-refundable. Customers are responsible for return shipping unless the item is faulty.
Duties & Taxes
For international orders, duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Terms of Use
By placing an order with LEMI, you agree to our Terms of Service, Privacy Policy, and the conditions outlined above. We reserve the right to update our terms at any time.